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MIRABELLA Magazine listed her as one of the One Thousand Women of the 90's, along with Mother Teresa and Oprah Winfrey. Anne's book "Mission Possible" with Stephen Covey and Brian Tracy is available through her website. If they are to survive, they need to reverse the order." US News and World Report says that 68% of customers who stop buying from / doing business with any given business do so because of the way they are treated by a team member! Have you ever wondered why you lost that sale, why the customer got upset, antsy or disinterested and didn't buy, why you can't seem to make yourself clear to your boss, your spouse, your kids, your clients? 70% of employees who quit their job do so due to people problems. Want to know why you instantly like one person and not another? Hundreds of thousands of people have been inspired and challenged by Anne's story.



She is an active volunteer for a variety of women's programs. • Be the best conversationalist in the room.....how? Do you wish for more time, worry about meeting deadlines, and are you feeling really stressed about what isn't getting done? Anne is a widely published author and a popular guest on radio and television talk shows nationally. She has officially flown more than one and a half million miles in order to share her experience, expertise, wisdom and wit. This brand new informative DVD will get them ready for company training, how you want things done and the ability to speak with some knowledge about the apartment biz! • How to delegate • The importance of staying organized • How to see the value of every minute, every hour and every day • Learn how poor time management adds to the stress in your life.

Buyers are buying differently, however many of us are still trying to sell the same old way! Maybe it is time to ask yourself some tough questions. This session will not only improve the quality of your life, but also the NOI of your business.

• Understand different personalities • Deal with difficult people • Communicate effectively • Brainstorm with your team to increase traffic and leases • Improve resident retention with written and spoken communication • Hire, lead, motivate, supervise and retain your team • Improve the bottom line of your apartment community and company Get more leases, save more residents and create an effective team....don't miss this all important seminar...it's not an expense, it's an investment! This seminar promises a new look at your personality and communication style, and that of others.